Reporting Issues & Support
Found a bug, spotted a rule Echelon has wrong, or want something it does not do yet? The Discord is the fastest way to reach me, and other players are usually there too.
Community Support & Roadmap
| Channel | Purpose | Link |
|---|---|---|
| Discord Community | Primary Channel for bug reports, support, feedback, and campaign chat | Join Echelon Discord |
| Public Roadmap | View planned features, in-progress updates, and upcoming releases | View Public Roadmap |
Reporting Bugs on Discord
The Discord is the fastest way to get help or report something, both to me and to other campaign hosts.
When posting in the #bug-reports or #feedback channels on Discord, these details make a problem much faster to track down:
- Description: What happened, and what did you expect to happen?
- Steps to Reproduce:
- e.g., 1. Open Order of Battle.
- Click Spend RP -> Increase Supply Limit.
- Observe RP balance does not update.
- Device & Browser: Operating system (Windows, macOS, iOS, Android) and browser (Chrome, Safari, Firefox).
- Screenshots: Attach a screenshot or screen recording if applicable.
Technical Self-Service Checklist
Before posting a report, try these quick resolution steps:
- [ ] Refresh Cache: Force-refresh your browser tab (Ctrl + F5 or Cmd + Shift + R).
- [ ] Check Internet Connection: Verify your device has network connectivity.
- [ ] Verify NewRecruit File: Ensure imported army files are exported in raw
.jsonformat.